Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which governs the manner in which we collect, use, maintain, and disclose information collected from users of this website.
- Collection of Personal Information: When you provide us with your email address and other personal information, such as your name, address, phone number, and medical history, during consultations, appointments, or through our website's contact forms, we collect and store this information for the purpose of providing you with our services and communicating with you effectively.
- Use of Personal Information: We may use your personal information to:
-
- Schedule appointments and consultations
- Communicate with you about your treatment plan and follow-up care
- Send you important updates and information about our services
- Process payments for services rendered
- Respond to your inquiries and address your concerns
- Comply with legal and regulatory requirements
- Protection of Personal Information: We take reasonable measures to protect the confidentiality and security of your personal information. We use industry-standard encryption technologies and implement strict access controls to prevent unauthorized access, disclosure, alteration, or destruction of your personal information.
- Third-Party Service Providers: We may engage third-party service providers to assist us in providing our services, such as appointment scheduling software, electronic medical records systems, and payment processing services. These service providers may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. However, Dr. Hirra Alavi and her team will not be held responsible for unauthorized use of your personal information by outside parties.
- Third-Party Links: Our website may contain links to third-party websites or applications that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or applications. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods, or services available on or through any such websites or applications.
- Marketing Communications: With your consent, we may use your email address to send you marketing communications about our services, promotions, and special offers. You may opt out of receiving these communications at any time by following the unsubscribe instructions provided in the email or by contacting us directly.
- Social Media Integration: Our website may integrate with social media platforms such as Facebook, Twitter, Instagram, LinkedIn, Youtube and others. If you choose to connect with us through these platforms, please be aware that your interactions are governed by the privacy policies of the respective platforms. We do not have control over the data collected by these platforms or how they use it.
- Analytics and Advertising Services: We may use third-party analytics and advertising services, such as Google Analytics, Facebook Pixel, and others, to collect information about your usage of our website and deliver targeted advertisements. These services may use cookies, web beacons, and other tracking technologies to gather information about your activities across different websites and devices. Please refer to the privacy policies of these third-party services for more information on how they collect and process your data.
- Cookies and Tracking Technologies: Our website may use cookies, web beacons, and other tracking technologies to enhance your browsing experience and collect information about how you interact with our website. These technologies may collect information such as your IP address, browser type, operating system, referring/exit pages, and clickstream data. You can choose to disable cookies in your browser settings, but please note that some features of our website may not function properly if cookies are disabled.
- Retention of Personal Information: We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your treatment and as required by law. When your personal information is no longer needed, we will securely dispose of it in accordance with our data retention policies.
- Access and Correction: You have the right to access and update your personal information held by us. If you would like to review, correct, or delete any of your personal information, please contact us using the contact information provided below.
- Children's Privacy: Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can take appropriate action to remove such information from our records.
- Changes to Privacy Policy: We reserve the right to update or change our privacy policy at any time. Any changes will be effective immediately upon posting the updated privacy policy on our website or notifying you via email. Your continued use of our services after any such changes constitutes your acceptance of the revised privacy policy. We encourage you to review this privacy policy periodically for updates.
- Contact Us: If you have any questions, concerns, or complaints about our privacy practices or this privacy policy, or if you would like to exercise your rights regarding your personal information, please contact us at 03328399983.
By providing us with your email address and personal information, you acknowledge that you have read and understood this privacy policy and consent to the collection, use, and disclosure of your personal information in accordance with the terms outlined herein. Thank you for entrusting us with your care and privacy.